User Guide
Welcome to the C-Tax User Guide. This guide will help you understand how to use the C-Tax system for your daily tax compliance tasks.
What is C-Tax?
C-Tax is a tax compliance system that helps businesses in Kenya submit their sales, purchases, and stock transactions to the Kenya Revenue Authority (KRA) through the eTIMS system. It automates the process of generating tax-compliant invoices and receipts.
Who is This Guide For?
This guide is written for:
- Business Owners who want to manage their company’s tax compliance
- Accountants who handle purchases, stock, and financial records
- Cashiers who process daily sales transactions
- Administrators who manage users and system settings
No technical knowledge is required to follow this guide.
Getting Started
If you’re new to C-Tax, start here:
| Step | Guide | Description |
|---|---|---|
| 1 | Getting Started | Learn how to log in and navigate the system |
| 2 | Dashboard Overview | Understand your home screen |
| 3 | User Roles | Learn what you can access based on your role |
Daily Tasks
Jump directly to the task you need:
| Task | Guide |
|---|---|
| Record a sale | Creating Sales |
| Record a purchase | Recording Purchases |
| Manage stock | Stock Management |
| View past transactions | Viewing Transactions |
| Print a receipt | Reports & Receipts |
Management Tasks
| Task | Guide |
|---|---|
| Add a new branch | Branches & Customers |
| Add a new user | User Roles |
| Add new items/products | Managing Items |
| Change your password | Account Settings |
| Manage API keys | Account Settings |
Quick Reference
User Roles at a Glance
| Role | Main Responsibilities |
|---|---|
| Owner | Full access to everything, manages the entire system |
| Admin | Manages settings, users, and all transactions |
| Accountant | Handles purchases, stock, and financial transactions |
| Cashier | Processes sales transactions only |
Common Actions
| What You Want to Do | Where to Go |
|---|---|
| Create a new sale | Dashboard → New Sale (or Sales → Create) |
| View today’s transactions | Dashboard (Recent Transactions section) |
| Check KRA notices | KRA Notices |
| Change your password | Account Settings → Password |
| Switch between branches | Use the branch selector in the sidebar |
Having Problems?
Visit Troubleshooting & FAQ for solutions to common issues.
Need Help?
If you can’t find what you’re looking for in this guide:
- Email Support: support@c-tax.ke
- Phone Support: +254 700 000 000
- WhatsApp: Available for business support
Our support team is available Monday to Friday, 8:00 AM to 6:00 PM EAT.
Ready to get started? Continue to Getting Started.